“Chad, wanted to let you know how happy I am with the new bike fit.  The new seat position and going to a longer stem with a negative incline really made a difference – no lower back pain or any discomfort of any kind and I’m in the performance position I wanted.  And on top of it , I love the fact that you came to my apartment – it could not have been easier, at least for me, sorry you had to lug your stuff up 5 flights….thanks again.”- Jim Williams – Cyclist